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About the Support via WhatsApp Add-on

Knowing that WhatsApp is present in most cell phones and especially knowing how practical it is to use it, we launched the extension Support via WhatsApp! Now you and your project’s users will be able to solve your doubts in a faster and more productive way, being able to follow up the calls directly from your cell phone. Thus, it will be much easier to send videos and images to understand your needs and find an even more assertive solution, besides having access to the entire service history.


Enable

Extensions in BIMachine are additional paid features, so you need to enable them to get started. Click on the icon as shown below and then choose the Support via WhatsApp extension to enable. Learn more by clicking here.

Use

To chat with one of our experts via WhatsApp is very simple, you just need to click on the "Support Channels" icon and on "Chat with us via WhatsApp". Learn more by clicking here.

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